This page is under legal review. It describes how Omniscio works today and we intend to stand behind it, but the wording is not final and may change. If anything here matters to a decision you are making, please email legal@omniscio.com and we will confirm it in writing.
Omniscio — Copyright & DMCA Policy
Effective date: 2026-08-20 Last updated: 2026-08-20
Key terms at a glance
Plain-English summary — not a substitute for the full Copyright & DMCA Policy. This box is a quick, friendly overview of the points people ask about most. It is not legal language and does not replace the numbered sections below, which are the Policy that actually applies. If anything here seems to differ from those sections, the full sections control.
- What it covers. This applies only to our hosted surfaces — Shares and team/collaboration features — where content can reach our servers. We can't remove content that lives only on your own computer. (§1)
- Reporting infringement. If your copyrighted work appears on our hosted surfaces, send a DMCA notice to our Designated Agent with the required details — the work, the material to remove, your contact info, and the required statements. (§2, §3)
- Where to send it. Our Designated Agent is reachable at DMCA@omniscio.com (and by mail). (§3)
- What we do. On a valid notice, we remove or disable the material within a reasonable time, take reasonable steps to notify the user who posted it, and forward them the notice. (§4)
- Counter-notifications. If your content was removed by mistake, you can send a counter-notification; we may restore it in 10–14 business days unless the complainant files a court action first. (§5)
- Don't file a false claim. Knowingly misrepresenting that something infringes can make you liable for damages under the DMCA. (§2)
- Repeat infringers and trademarks. Repeat infringers can lose their accounts; trademark or other non-copyright claims go to legal@omniscio.com instead. (§6, §7)
1. About this policy
Omniscio LLC ("Omniscio," "the Company," "we," "us," or "our"), a North Carolina limited liability company, respects the intellectual-property rights of others and expects users of the Services to do the same. This policy explains how we respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512.
Where this applies. The Omniscio desktop application runs on your own computer, and most of the content you create with it — code, files, session data — stays on your machine and is never stored on our servers. This policy applies to the limited hosted surfaces where user content can be stored on or transmitted through the Company's systems and made accessible to others — for example, team and collaboration features and Shares (artifacts you publish through the App). We cannot remove content that exists only on your own device.
2. Reporting claimed infringement (DMCA notice)
If you are a copyright owner, or authorized to act on behalf of one, and you believe material on our hosted surfaces infringes your copyright, you may send a written notice to our Designated Agent (Section 3). To be valid under 17 U.S.C. § 512(c)(3), your notice must include substantially all of the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list of them);
- Identification of the material claimed to be infringing and to be removed or disabled, with enough information to let us locate it (for example, the Share URL or the team/collaboration item);
- Your contact information — name, mailing address, telephone number, and email address;
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner, or authorized to act on behalf of the owner, of the exclusive right allegedly infringed.
Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing may be liable for damages. If you are unsure whether the material is protected by copyright or covered by a defense such as fair use, consider seeking legal advice before sending a notice.
3. Designated Agent
Send DMCA notices and counter-notifications to our Designated Agent:
Omniscio LLC Attn: DMCA Designated Agent 5301 Terminal St, Charlotte, NC 28208 Email: DMCA@omniscio.com
4. What we do when we receive a valid notice
Upon receiving a notice that substantially complies with Section 2, we will, in accordance with the DMCA:
- remove or disable access to the material claimed to be infringing within a reasonable time;
- take reasonable steps to notify the user who posted or shared the material; and
- forward the notice, or its substance (including your identifying and contact information), to that user, so they can decide whether to submit a counter-notification.
If a notice is incomplete, we may ask you to correct it before we act. We may also remove or disable access to material at our discretion under the Terms of Service where appropriate.
5. Counter-notification
If you are a user whose material was removed or disabled and you believe that was a mistake or misidentification, you may send a counter-notification to our Designated Agent (Section 3). To be effective under 17 U.S.C. § 512(g)(3), it must include substantially all of the following:
- Your physical or electronic signature;
- Identification of the material that was removed or disabled and the location at which it appeared before removal;
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
- Your name, mailing address, and telephone number; and
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which the Company may be found), and that you will accept service of process from the person who submitted the original notice or their agent.
If we receive a valid counter-notification, we will forward it to the original complainant. We may restore the removed material in not less than 10, nor more than 14, business days after receiving the counter-notification, unless our Designated Agent first receives notice that the complainant has filed a court action seeking to restrain the allegedly infringing activity.
6. Repeat-infringer policy
In accordance with the DMCA and our Terms of Service, we will, in appropriate circumstances and at our discretion, disable or terminate the accounts of users who are repeat infringers of copyright.
7. Trademarks and other rights
This policy addresses copyright notices under the DMCA. For claims involving trademarks or other intellectual-property or legal rights on our hosted surfaces, contact legal@omniscio.com with a description of the issue and the basis for your claim.
8. Relationship to our Terms
This policy is part of and governed by our Terms of Service (Section 11, "Copyright / DMCA"). Capitalized terms not defined here have the meaning given in the Terms. If there is any conflict between this policy and the Terms on a hosted-content matter, the Terms control.
9. Changes to this policy
We may update this policy from time to time — for example, to reflect a change in our hosted features or in the law. Material changes are indicated by the "Last updated" date above.
10. Contact
DMCA notices and counter-notifications: the Designated Agent block in Section 3 (DMCA@omniscio.com). Other legal questions: legal@omniscio.com, Omniscio LLC, 5301 Terminal St, Charlotte, NC 28208.